The Social Webalpha

Law Enforcement Guidelines

Effective date: October 8, 2026 · Operated by BOT-HOLDINGS, LLC, doing business as codedatda.casa, Las Vegas, Nevada, USA

These guidelines are for law enforcement officers and government agencies seeking information about The Social Web members. Members are welcome to read them too: they explain exactly when and how we disclose information about you. We protect our members' privacy and disclose information only in response to valid legal process or in a genuine emergency, consistent with the Stored Communications Act (18 U.S.C. §§ 2701–2713) and other applicable law.

1. What information we have

The Social Web is an invite-only social network. Depending on the account and how long ago the activity happened, we may hold:

  • Basic subscriber information: username, email address (confirmed by the member), display name if provided, account creation date and time, the IP address and browser user agent used at sign-up, and account status.
  • Invite lineage: which member's invite code was used to create the account, and which accounts were created with codes this account issued.
  • Non-content records: session records (IP address, user agent, creation and last-use times) for active sessions, security event logs (sign-ins, failed sign-ins, password resets, two-factor changes) with IP addresses for the most recent 90 days, friend and follow connections, blocks, and moderation and support records.
  • Content: profile information, posts, comments, photos and videos, and direct and group messages that have not been deleted and purged. Messages are not end-to-end encrypted, so we can produce their content when legally compelled.

2. What we do not have

We collect much less than most social networks. We do not have, and cannot produce:

  • location history or device location of any kind;
  • browsing history or activity on other websites;
  • advertising profiles, interest profiles or inferences (we run no advertising and no analytics);
  • phone numbers, address books or contact lists;
  • payment card or bank information (the service is free; donations are handled entirely by PayPal);
  • a verified real name, birth date or government identification;
  • camera metadata from uploaded photos or videos, which we strip on upload;
  • content or logs that have already been purged under our retention schedule.

3. How long we keep it

Our retention schedule is enforced automatically every day. Deleted posts, comments, messages and media are purged 30 days after deletion. Deleted accounts are erased 30 days after the member deletes them. Sessions expire after 30 days without use. Security event logs, including IP addresses, are kept for 90 days. The full schedule is in our Privacy Policy. Once data is purged, we cannot recover it. If you need records preserved, send a preservation request right away.

4. Legal process we require

  • Basic subscriber information requires a valid subpoena issued in connection with an official criminal investigation (18 U.S.C. § 2703(c)(2)), a court order, or a search warrant.
  • Non-content records, such as session and sign-in logs with IP addresses, invite lineage, connections and moderation records, require a court order under 18 U.S.C. § 2703(d) or a search warrant.
  • Content of any kind, including posts, photos, videos and messages, requires a search warrant issued under the procedures described in the Federal Rules of Criminal Procedure or equivalent state warrant procedures, upon a showing of probable cause.

Civil litigants must use process that complies with the Stored Communications Act; it does not permit us to disclose the content of communications in response to a civil subpoena. We review each request for legal sufficiency and may object to, narrow or decline requests that are overbroad, vague or not properly issued. We may seek reimbursement of reasonable costs as permitted by 18 U.S.C. § 2706.

5. Preservation requests

We honor requests to preserve records under 18 U.S.C. § 2703(f) while you obtain legal process. When we receive a valid preservation request, we place a legal hold on the identified account or content, which exempts it from our automatic retention schedule. We preserve the records for 90 days, as the statute provides, and we will extend the preservation for an additional 90-day period on a renewed request. (Our system keeps a hold in place for up to 365 days unless it is released sooner, so records are not lost while a renewal is in progress.) Identify the account as specifically as possible: username, profile link, or email address, and the date range of interest.

6. Emergency requests

We may disclose information without legal process when we believe in good faith that an emergency involving danger of death or serious physical injury to any person requires disclosure without delay (18 U.S.C. § 2702(b)(8) and (c)(4)). Send emergency requests to [email protected] with "EMERGENCY" in the subject line, from an official government email address, and include the nature of the emergency, the person at risk, why disclosure without process is needed, and the specific information requested. We review emergency requests as fast as we can, but we are a very small team and cannot guarantee around-the-clock response. If someone is in immediate danger, contact local emergency services first.

7. Child safety

The Social Web is for adults only. When we become aware of apparent child sexual abuse material, we remove it, preserve it and the related account information for at least 365 days, and report it to the National Center for Missing & Exploited Children's CyberTipline, as required by 18 U.S.C. § 2258A. Law enforcement agencies following up on a CyberTipline report can contact us with the report number.

8. Notice to members

Our policy is to notify members of requests for their information before we disclose it, so they have an opportunity to seek legal remedies. We do not give notice when we are prohibited by law from doing so (for example, by a nondisclosure order under 18 U.S.C. § 2705(b)), in emergencies involving danger of death or serious physical injury, or where notice would be counterproductive in cases involving child exploitation. If a nondisclosure order expires or is lifted, we may notify the member then. Requests to delay notice must be supported by a court order or a clear legal basis.

9. Requests from outside the United States

BOT-HOLDINGS, LLC, doing business as codedatda.casa is a United States company and its service runs in the United States. Foreign governments seeking member data should use a Mutual Legal Assistance Treaty request, letters rogatory, or an agreement under the CLOUD Act, through the appropriate United States authorities. We may respond to emergency requests from foreign authorities under the emergency standard described above.

10. How to submit a request

Email requests and legal process to [email protected]. We accept service by email for convenience only; accepting a request this way does not waive any objection, including to jurisdiction or the manner of service. Please send requests from an official government email address and include:

  • the requesting agency, the officer's name, badge or identification number, official email address and phone number;
  • the legal process as an attached document, with the case or reference number;
  • the account identifiers (username, profile link such as https://thesocialweb.site/u/username, or email address);
  • the specific information requested and the date range, kept as narrow as possible;
  • a response deadline, if any.

Requests that arrive through other channels, such as support tickets, private messages or member reports, will not be processed as legal requests. We do not publish a postal address; email us for a mailing address if you must serve process by mail. Members with questions about these guidelines can contact [email protected].

Related: Privacy Policy · Terms of Service · Copyright and DMCA · Security